SUMMARY Position is responsible for the development and delivery of classroom and computer-based training for both new and existing employees, including technical, skills-based and refresher training.                                  ESSENTIAL DUTIES AND RESPONSIBILITIES:  Ø  Deliver exempt training, including supervisor and management development curriculum, ensuring that training objectives are achieved Ø  Using established course materials, deliver new hire and refresher training, ensuring that associates achieve training class, production and quality goals Ø  Manage multiple training rooms, including scheduling and maintenance to ensure maximum utilization to support multiple business units Ø  Assist with the design, development and implementation of training programs for employees in multiple locations nationwide Ø  Support the identification, assessment and prioritization of training opportunities based on business strategies and competency development needs of the organization Ø  Lead / participate on project teams as needed and required per department direction Ø  Support all levels of management to identify and resolve problems through analysis of employee expectations, resources available and employee skill and knowledge Ø  Develop training evaluation and testing to gauge the effectiveness of program and materials Ø  Maintain and use tracking mechanisms for classes and projects Ø  Prepare and coordinate working examples to support class curriculum Ø  Maintain deadlines associated with class schedules, project dates, set-up times and locations Ø  Communicate with leadership and team members to continually evaluate and refine the training courses as needed. Ø  Evaluate and customize vendor-training packages to meet location and department training requirements   SUPERVISORY RESPONSIBILITIES Ø  none     QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.